Frequently Asked Questions
Find your answer below!
What type of wax do you use?
All of our wax melts are made using Coconut & Rapeseed wax. Our candles & aroma tablets are made using soy wax.
Can i make a bespoke order?
Like what you see but want it in a different size, colour, shape? Get in touch - we are happy to work with you to create something special. Use the contact page to drop us a message.
Is everything handmade?
Everything except our wax burners and cutters are handmade.
Do you have a shop?
We do not have our own shop but we are stocked in lots of great independent stores across the UK. Check out our stockist tab at the bottom of the page for more info.
How do i return my order?
Please use the contact form to get in touch about any issues with your order. Check out our returns tab to review our returns policy. Buyer is responsible for return postage and they must be returned back to us unopened and unused.
Do you offer wholesale?
Please use the contact page to discuss any wholesale enquiries.
I'm not sure what scents i like - can i have a sample?
We do not offer samples at this time but are happy to help you select the right scent. Get in touch using the contact form or drop us a message on social media for scent advise! You can also find scent notes on the listing and on the 'Allergens' tab below.
We purchased a concrete candle and when it arrive we definitely wasn’t disappointed. This item is stylish, classy & you can tell real effort has been made when creating this product.
Customer - Concrete Candle
Beautifully presented and smelling divine. I have to open my wardrobe when I walk past. So pleased I ordered some for my friend on her birthday and she was equally delighted. We’re spreading the word. I’ll certainly be ordering again
Customer - Aroma Tablets
Absolutely love these melts. Can't wait to try them all! Could smell the box before I even opened it!! Lovely packaging and attention to detail. Makes a beautiful gift.
Customer - Wax Melts